Automatic uninstall

Slate Desktop registers itself in Windows Control Panel Programs and Features (Add / Remove Programs). Double-click the Slate Desktop icon and Windows launches the uninstaller. The uninstaller automatically connects to our activation server and deactivates your license key.


Updates

Running an installer with Slate Desktop installed will update the existing installation. The new installer first uninstalls the existing edition using the uninstaller from the previous version. Installed versions before 1.4 have an outdated address for the authentication server. The uninstaller will fail. You need to manually uninstall Slate Desktop before the new update will install.


Manual uninstall

These steps completely remove all Slate Desktop components without deleting your TM and engine inventories.


With the company change to Slate Rocks LLC, the default installation folder changed from C:\PTTools\ to C:\xslate\. Also, you an older version, use the value C:\PTTools\.

  1. Backup your engines using the old version's "backup" menu. 
  2. Delete these folders and all their contents:
    • C:\xslate\System\ 
    • C:\xslate\User\connectors\
    • C:\xslate\User\plugins\
    • C:\xslate\User\scripts\
    • C:\xslate\Workspace\TEMP\
    • %ALLUSERSPROFILE%\slatedesktop\plugins\ 
    • %ALLUSERSPROFILE%\slatedesktop\scripts\ 
  3. Delete all files and subfolders under these folders EXCEPT those subfolders names starting with xslate- (Note: the xslate-* folders are your engine configurations and supporting files (like terminology files). If you backed up your data in step 1 above, you can recover these folders if you accidentally delete them.)
    • C:\xslate\User\graphs\*
    • %ALLUSERSPROFILE%\slatedesktop\graphs\* 
  4. Delete this folder:
    • %ALLUSERSPROFILE%\slate-desktop\
  5. Clean up the Slate Desktop icon from Add/Remove Programs.
    1. Open the Control Panel Programs and Features (Add / Remove Programs).
    2. Double-click the Slate Desktop icon.
    3. Windows will warn that the icon is invalid and prompt you to clean up.
    4. Click yes to remove the invalid icon.
  6. Optional: remove Perl scripting runtime environment.
    1. Open the Control Panel Programs and Features (Add / Remove Programs).
    2. Double-click the Strawberry Perl icon & follow instructions.
    3. Reboot the system to update the system %PATH% envirionment.
    4. Delete the C:\Strawberry\ folder.
  7. Optional: remove Python scripting runtime environment.
    1. Open the Control Panel Programs and Features (Add / Remove Programs).
    2. Double-click the Python icon & follow instructions.
    3. Reboot the system to update the system %PATH% envirionment.
    4. Depending on the Python version uninstalled, delete its leftover folder:
      • Version 2.7.x: C:\Python27\ 
      • Version 3.x or above: C:\Program Files\Python3x\ 
    5. Remove Python path entries in the system %PATH% (Control Panel/System/Advanced tab, "Environment Variables..." button. In the lower "System variables" section, edit the "Path" value. Delete any lines with "PythonXX". Click Ok through all dialogs to save the values. 
    6. Then, reboot to propogate the %PATH% changes to the entire system.
  8. Optional: delete the C:\xslate\Workspace\CORPORA\ folder. This will delete all of the TMs you imported into Slate's inventory. The backup file from step 1 (above) has copies of these files.
  9. Optional: delete the C:\xslate\Workspace\MODELS\ folder. This will delete all of your engines that you created. The backup file from step 1 (above) has a copies of these files.
  10. Optional: delete the C:\xslate\Workspace\BUILDS\ folder. This will delete all of the consolidated training corpus files that Slate uses to build engines. The backup file from step 1 (above) has a copies of these files.
  11. Optional: delete the C:\xslate\Workspace\TRAININGS\ folder. This will delete all of the files that Slate uses during the engine build process. They are not part of the backup file from step 1 (above) and will not be restored.
  12. Contact us at support@slate.rocks to reset the activation server. Please include your email address and license key for faster service.
  13. Run the newest Slate Desktop installer.


Note: %ALLUSERSPROFILE% = C:\ProgramData on Windows 7.0 and newer systems