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setInstallerVariableFromScriptOutput error

Enclosed is the bitrock_installer log.
From: Slate Support []
Sent: 04 September 2017 13:13
Subject: [New Reply] in setInstallerVariableFromScriptOutput error
New Reply - 1 replies in topic setInstallerVariableFromScriptOutput error
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Tom Hoar
 The installer checks for your host computer environment in incompatibilities by running some external programs (scripts). For example, from the command prompt, one would be C:> python --version. It then reads the return. In this case, it could be blank (i.e. Python not installed) or "Python 2.7.13"
For unknown reasons, some Windows machines have a problem communicating their answers ("Python 2.7.13") to the installer. This error is that unknown problem. So, we need to look at the installer's log file to see exactly what failed. Here are the steps:
  1. Run the installer and leave the error dialog box showing.
  2. go to the temp folder. To do that, open a Windows Explorer window and enter %temp% <enter> in the address line.
  3. look for the file(s) starting with the name "bitrock"
  4. Attach those files to this support topic.
Let's see what's failing and then try to fix.
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Andrew, I found the problem. Fortunately it was a mistake when we run the script and updating the installer fixed it. We don't have to dig deeper into your computer environment.

The new installer is uploading now and should complete in about 40 minutes. The file name did not change, but it is much bigger, about 200MB. It was faster to make one big file instead of breaking it into pieces. Please use the same download link in your email. It always links to the current installer.